Starter Support
R4,500 - R7,500/month
For businesses needing basic enquiry support.
- WhatsApp or email support
- One main channel
- FAQ reply templates
- Basic lead tracking
- Weekly report
- Human-managed quality control
- AI-assisted reply suggestions
Pricing
Simple packages for getting support under control.
Simple monthly packages for customer-facing businesses. Final pricing depends on volume, channels, coverage hours and complexity.
Growth Support
Popular
R9,500 - R15,000/month
For businesses wanting support plus sales follow-up.
- WhatsApp + email support
- Website enquiry follow-up
- Abandoned cart follow-up
- Lead qualification
- Customer review requests
- Repeat-order follow-up
- Weekly insights report
Sales Support Pro
R18,000 - R30,000/month
For businesses wanting stronger sales and support coverage.
- Multi-channel support
- Dedicated support process
- Sales follow-up scripts
- QA checks
- Escalation workflow
- Monthly strategy call
- Advanced reporting
Setup fee
R1,500 - R5,000 depending on complexity.
Custom quote
Available for high-volume support, extended hours or complex product catalogues.
Final pricing depends on enquiry volume, channels, hours of coverage, product complexity and support requirements.
Best first step
Book the audit before choosing a package.
The free support audit identifies volume, channels, missed-message risk, follow-up gaps and the simplest package to start with.